GUIDANCE YOU CAN TRUST
What are the recommended internet speeds for Titan TV?
For the best streaming experience, we recommend a stable internet connection of at least 25 Mbps. Faster speeds may be beneficial when streaming on multiple devices at the same time.
How do I set up Titan TV on a new device?
After your request is processed, we'll provide your setup details along with instructions for your compatible device. Setup may vary depending on the device and streaming app being used.
Can I use Titan TV in multiple rooms simultaneously?
Yes. Titan TV supports multi-device viewing. The number of devices you can use at the same time depends on the number of devices included with your service, with options available for 1 to 5 devices.
How often does the Electronic Program Guide (EPG) update?
The Electronic Program Guide (EPG) updates automatically to provide current programming information. Update frequency may vary depending on the channel and guide data source. The guide can also be refreshed within your streaming app when needed.
What payment options does Titan TV accept?
We accept Interac e-Transfer (EMT), as well as other available payment options. Payment details and instructions will be provided when your service request is processed.
What should I do if I have trouble signing in?
If you're having trouble signing in, first double-check the setup details provided to you. If the issue continues, contact Titan TV support and we'll help you get connected.
Still Need Help?
Need additional help? Our support team is ready to assist with questions, setup, or technical issues.